Your brand on every deliverable. We're tool-agnostic by design — we operate inside whatever your team already uses (Dataloop, CVAT, Labelbox, Scale, Encord are common examples, not a definitive list) and output to your format. Your customers never see us. Bilateral contract, NDA-first onboarding, named delivery lead inside your account. Surge capacity is documented in the partnership agreement, with standing reserve held against your forecast volume. Three engagement modes available — fully invisible, named-on-request, or hybrid per account — and you control which mode applies to each enterprise customer.

Yes. Surge capacity is a documented programme feature for partner accounts, not best-efforts. Standing reserve maintained across modalities — egocentric, LiDAR, 3D, segmentation, document AI, audio — with named ramp times depending on the modality and accuracy threshold. Typical burst absorption: 2-3x baseline volume inside 5 working days for established modalities. We commit ramp times in the partnership contract, with SLA-backed delivery against your forecast. The 11 community-based offices and 1,000+ workforce mean we can re-deploy specialist teams across modalities without hiring on demand.

Co-branded delivery for enterprise accounts that specifically request it. Named in proposals, case studies, and joint marketing. Joint SLA co-authored with your team, tripartite or bilateral contracting depending on account preference. The tier is configurable per account — some of your enterprise customers will want us invisible, some will want us named as the specialist behind a complex modality, and some will want hybrid (named on the technical pages, invisible in the procurement contract). You decide per account; we operate to that mode without renegotiation.

Engagement structures rather than per-unit rates. Three common structures — volume tiers with commitment modifiers, retainer plus variable volume, or fully embedded capacity. Indicative commercial terms are visible to verified partners after a brief mutual-NDA conversation. We don't compete on per-unit price; we compete on programme economics over years — rework cost, model performance, team continuity, and the cost of bursting through your in-house ceiling. Most engagements start with a 30-minute scoping conversation; the right structure follows the workload pattern rather than a default template.

We'll work in whichever way protects your relationships and makes the engagement easy for you. Three patterns are common and you can mix them per account: (1) Invisible delivery — your brand on every deliverable, we own the work behind the scenes; the standard for most overflow and surge programmes. (2) Named partnership — some of your enterprise customers value our reputation in data quality, so we appear alongside you in proposals, case studies, and joint marketing. (3) Referral overflow — companies offering similar services sometimes find a particular client's demands exceed their bandwidth or modality expertise; they route those clients to us under a commission arrangement, keeping the underlying relationship intact while the work gets delivered properly. The mode is set per account and changeable without re-papering.